The ‘Aw, Snap!’ error message appears when Google Chrome is unable to load the contents of a web page. If the issue is not something critical, you would be able to access the page by just refreshing the page. The common causes for this error are many, including malware infection, corrupt extensions and user profiles, etc. Given below are some guidelines on how to fix this error in Google Chrome.
Refresh the page
Press on the F5 button on the keyboard to fix the current page that is open as suggested by the error message. Alternatively, you may also click on the Refresh button seen near the address bar. If this does not work, press the Ctrl + F5 buttons in the keyboard simultaneously, which does a hard refresh of the current page by bypassing its local cache.
The most common reason for a web browser crash is malware attack. Download and install any reputed anti-malware software, if you already do not have one, and run a complete scan. Remove any infections that are detected.
Some security software block the working of certain web browsers. To check if your anti-virus program is causing the issue, you may disable it temporarily and try reloading the web page. If the web page loads up, you need to create an exception for Google Chrome web browser. Check the Help section of the security software to understand how to do this.
Certain extensions can cause the blocking of the web page. To check for this, open Chrome in Incognito mode by pressing the Ctrl + Shift + N keyboard shortcut, which disables all extensions. If the page loads up, it means that one of the extensions is causing the problem. Remove extensions one by one to check which one should be reinstalled or removed.
New User Profile
Sometimes, a corrupted User Profile in Chrome may be the culprit. To create a new user profile, exit the Chrome browser, open Windows Explorer, type %LOCALAPPDATA%\Google\Chrome\User Data\ in the Address bar and press Enter. Now, rename the Default folder shown in the directory with any name. Lastly, create a new User Profile by restarting Chrome. If the page can be accessed now, it means that your old User Profile was corrupted.
The issue can also be caused due to lack of sufficient system resources. To test the same, close any running programs, software, or games, and check if that does the job.