Hewlett Packard Recalls Laptop Cords

Laptop Support

Laptop Care

Hewlett-Packard has been one of the leaders in the market of laptop manufacturers. Their laptops are much reliable and provide good value for money. HP recently announced a voluntary recall of up to six million AC power cords that were provided with Compaq and HP notebooks, some of the docking stations and mini notebooks that were sold between Sep 2010 and June 2012. On 26th August, HP issued a statement that some of the power cords for these computers may have the potential to overheat. This can pose a fire and burn hazard to the users of the laptop. This information was confirmed after contacting the laptop support team of HP.

As per the company, “HP believes that certain power cords shipped with notebook PC products and AC adapter accessories may pose a risk of a fire and burn hazard to customers.” One of the HP administrators said in a post on the company’s support forum page that the voluntary recall is only for those cords that connect the wall socket to the power pack of the laptop that is marked with the part number LS-15. This number will be molded into the connector that plugs into the AC adapter. As per the US Consumer Product Safety Commission, HP had received 29 reports of power cords overheating and charring or melting. This has resulted in 2 claims of minor burning and 13 claims of minor damage to property.

Fire And Burn Hazard

Laptop Support Technician

As per the recall notice of CPSC, “Customers should immediately stop using and unplug the recalled power cords and contact Hewlett-Packard to order a free replacement. Consumers can continue to use the computer on battery power.” CPSC says that HP shipped almost 5.6 million power cord units in US and 446,700 in Canada.

However, HP said that not all of these units were affected by the fault of overheating. “Not all HP and Compaq notebook and mini notebook PCs were sold with an affected power cord. Please validate the power cord shipped with your notebook PC or purchased with an accessory, or as a spare,” the company said.

HP added that those users who are affected by the voluntary recall would be eligible to get a free replacement for the verified AC power cord that is recalled. If you wish to know more on the procedure to get the faulty power cord of your HP laptop recalled, you can contact the laptop support team of HP. The laptop support team will let you know more on the procedure to be followed for replacement.

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Few Steps To Transfer Emails In Outlook Express

Outlook Express Email Problems

          Outlook Express Features

Outlook Express is one of the most widely used email clients by users worldwide. Developed by Microsoft, this email program provides interesting options that lets you store, manage, send as well as receive email messages. Although this program sounds similar to Microsoft Outlook, both these applications have different functionalities.

Many a times, you may face Outlook Express email problems that can force you to contact the technicians at the Outlook Express technical support team. For example, sometimes transferring emails in the application can lead to error messages. In such cases, instead of calling up the Outlook Express support number, you can use the instructions mentioned below to fix the issue.

  • First, you need to open Outlook Express and then click on Tools from the menu bar followed by Options and Maintenance.
  • You need to select the file path of the personal message store within the Store Location and then copy it. Now, click on Cancel.
  • Next, you can paste the file path into the Windows’ Run prompt and select OK to open up a folder. Copy all the contents here and then close it.
  • You need to right-click the Desktop and then click on New Folder. Name it as Mail and then paste the contents here.
  • Again, launch Outlook Express and click on Tools followed by Accounts and then on Mail. Select the mail account and click on Export. You can save the exported file within the Mail folder and then save it. You can now close the file.
  • You need to insert the USB flash drive and then move the Mail folder from the desktop to it. Once you have copied the files, you can insert the drive into the computer you are transferring the emails to.

    Error Messages

               Outlook Express Issues

  • Now, launch Outlook Express and click on File followed by Import, then Messages. From here, choose Outlook Express and then click on Next. You need to click on Import mail from an OE store directory and then on OK.
  • In the next step, you can click on Browse and select the Mail folder on the inserted USB drive. Now, click on OK, Next, All Folders and then on Next followed by Finish.
  • Now, click on Tools from the menu bar and choose the Accounts option. Click on Mail, then Import. Here, select Look In and locate Mail folder on the USB drive to allow Outlook Express to detect the folder.

These steps can help you to fix Outlook Express email problems related to the transfer of emails. For more assistance on such issues, you may get in touch with our technical support team.

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Support And Services For HP Printers

HP Printers Support

           HP Printers And Drivers

One of the largest IT companies that have the capacity to provide software and hardware solutions to its customers is HP. One of the highlights of their IT support program is the HP printers support services. This is a very useful support for people, who own a HP printer, in case they have a question or query about using these printers. They make sure to render support equally to both office users and home users.

The tech services provided by the company dates back to 1939 and have been the leading PC brand since then. They have also been one of the best manufacturers when it comes to manufacturing printers including the service provided for the same. HP has always made it a point that they provide services for all the products they manufacture especially the printers. HP printers support is for every customer but people whose warrantee period is over will not be able to avail this service for free. Anyways there are alternative methods for the same.

When the device is out of the warranty period, the only way to get help is with the online knowledge base articles available on the website. Nevertheless, most of the people find this difficult when these articles make use of complex terms that they have never heard of. Moreover, it would be difficult for the user to narrow down on the right article to fix the issue. It needs some technical knowledge to figure out the issue and find the right fix.

Tech Support

               HP Computers

However, there are other ways to you can get expert tech support to solve the issues with the printer you use. Look for a technician in your locality and approach him or her to solve issues with the printer. This might cost a little but totally worth giving a shot. The best thing is that unlike customer care support on toll free numbers you need not wait over the phone. You just need to call the technician, where upon he or she would come to your home and fix the issue at the time fixed.

Even if HP printers support is available only to customers, who have a printer with the warranty period, they have an alternate method, where in you will have to pay for the support, which is free in the other case. This comes with several packages like an annual contract, which is charged accordingly. This is the best tech support that you can get for HP printers.

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Importance Of Using Animations In PowerPoint Slides

animations for PowerPoint

          PowerPoint animations

We can see that the use of animations for PowerPoint presentations has a great significance. These animations make a presentation catchy to the audience. The message can be effectively conveyed to the targeted audience.  Read ahead to know more about the importance of animations in PowerPoint slides.

PowerPoint animations

PowerPoint animations can make a presentation lively and more informative. The most popular types of effects in animations for PowerPointhave exits and entrances. You can also give sound effects to the animations to make it more impressive. There are special Smart Art graphics, with which you can customize the animations for PowerPoint.

Many corporate companies make use of PowerPoint presentations to conduct their important meetings and conferences. Besides that, we can use these presentations to launch products in the market. Therefore, we can see that a PowerPoint presentation has an integral role to play in the corporate business world. There are chances for technical errors to occur during such a presentation. To avoid such situations you can take some precautionary measures.

motion path

    Advanced PowerPoint animations

Tips to make appropriate rectifications

One of the best ways is to select the slide that you think needs the rectification and you can make appropriate changes on it. You can click on a particular animation to shift it to a different location and make sure it is being displayed in the correct format during the presentation. This can be done by clicking on the Animations tab. You will find the Advanced Animation and Timing option on the right hand side of the Animations tab. This option can be used to make all types of slide correction. One is known as Quick Adjustment. Quick Adjustment enables you to auto correct the order of a selected animation. The other option is known as More Details Needed. This option enables you to reveal the complete list of the animated objects pertaining to the PowerPoint presentation.

You will also be able to find the Re-Order button below the Animation pane to make an animated object appear early or later in the Presentation as per your preference. There is a way, with which you can make alteration in the complete motion path. This is done by moving the pointer towards a four-way arrow icon. Drag the motion path to the location where you want it to be placed.

Besides that, you can also press on Shift + F 5 for viewing the current slide inside the slide show view. This will enable you to ensure that your slide show is ready for the final PowerPoint presentation.

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How To Deal With Windows End Of Support

computer support

Computer support for OS migration

It’s understandable to panic about the latest Windows XP end of support issue if you own a small to medium business. You have neither a technology strategy nor the expert IT staff to cope with such an issue. In such a scenario, you have to try to understand the magnitude of the issue and then act on forming an effective computer support to combat it.

First, Windows XP End-of-Support does not mean your computer will stop working. Your computer will work just fine and you won’t lose any critical data. Microsoft is merely ending security updates and technical support for Windows XP operating system. Ever since you bought your Windows XP powered PC, you have been receiving important security updates from Microsoft. These updates patch up any security threats or risks that can be manipulated into compromising your system. Every threat, from snooping in on your actions, to poring through sensitive information in your PC to even gaining remote access of your computer can be achieved by hackers with malicious intent. These security updates kept these attacks at bay so far.

Thus, you have to upgrade your computer to the latest version if you care about your system security. Most operating systems released recently will need higher minimum specifications which means you have to replace the existing computers with the latest ones. Apart from that, if you have old productivity suites like Office 2003 running on your computer, you will need to upgrade that as well. All these changes need to be made without losing all the crucial data.

Windows XP powered PC

Computer support from IT service providers

This obviously requires a lot of planning and effort. Fortunately, you can hire the services of IT service providers, who are experts in handling this issue. Not only will they install the latest system but will also provide computer support to make the migration hassle-free. Computer support includes networking all the new hardware and dealing with technical issues that will rise during the transition. Apart from the computer support, these IT service providers will also provide back-up services so you do not lose any crucial data required for running the business.

Microsoft has many additional services apart from the ones with which you are familiar. Microsoft provides cloud computing services under the banner Microsoft Office 365. This lets you access productivity suites like Microsoft Office and Microsoft Excel for a monthly or annual subscription fees.

A good service provider will make the migration speedy, hassle free and seamless. Hence, go through the list of computer support these third-party IT service providers provide before you hire one.

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