Monthly Archives: November 2012

Fix MS Word problems with Office Diagnostic tool

Microsoft Word FAQ

Fix MS Word problems

In Microsoft Word FAQ, a lot many users inquire about the MS Word’s vulnerability to external events. Numerous reasons can cause a damaged MS Word document, such as, abrupt shutdown, virus attack, hard disk error, network breakdown, etc. MS Word data remains under a constant threat Due to these reasons. Windows 7 OS was the first to come up with a solution for this. For repairing the Office 2007 based programs, it had an Office Diagnostic Tool having the potential to repair Word, PowerPoint, Excel, etc.

Word files and other Office 2007 based documents can be repaired using some individual diagnostic tests. Various diagnostics which can be referred are;

  • Setup Diagnostic: The intensity of corruption in the files & folders is analyzed by this diagnostic procedure. The exact cause of the data disaster i.e. improper installation, virus attack and disk failure are determined by this procedure. Scanning the system takes about 15 to 20 minutes with the Setup diagnostic procedure.
  • Disk Diagnostic: The root cause of a problem is determined with Disk Diagnostics. For verifying the magnitude of a problem, it reads the event log and SMART Technology.
  • Memory Diagnostic: Any damage to the RAM of a computer is analyzed with this method.
  • Update Diagnostic: This determines if your system is up to date or not. It lists the crucial updates missing on your computer.
  • Compatibility Diagnostic: Compatibility issues in the computer is spotted. It also Check for known solutions diagnostic: with this test, the data corruptions in Office 2007 can be viewed. For delivering an appropriate solution, it connects the system with Microsoft site.

Instructions to run Office diagnostics to repair Word file

Before running the Office Diagnostics Program, close all other running programs. Go to Microsoft Office>> Click Word Options>>

Microsoft Word FAQ

Fix MS Word problems

Resources>> Diagnose>> Continue>> and Start Diagnostics. From Start Menu, run Office Diagnostics if any Office files are not working. Go to Start for this, select all programs, choose Microsoft Office Tools and select Microsoft Office Diagnostics. If this did not help, use the Recovery FIX to repair Word files. Word files damaged because of Corruption in the storage media, Viruses attack, Improper file format, abrupt system shut down or damage to the file structure, improperly existing MS Word while etc. can be restored by this software. So, that clears the Microsoft Word FAQ on Office Diagnostic tool. Thank you!



Adding Members to Distribution List of Outlook 2007

outlook 2007 distribution list

have nice outlook experience

I am sure Microsoft Outlook is going to redefine your email experience. Now it is made quite easy with Outlook sending and receiving emails, even while you are offline too. The Outlook 2007 distribution list is a remarkable feature in grouping your contacts and here I am describing a simple procedure for including contacts to it.

Adding a member directly from the contact list

  • First, you have to open the Microsoft Outlook and select the Contact from the Go menu. From your contact list, you need to choose the File button, then New and Distribution list for creating a new list of contacts. Otherwise, you can choose an already existing list to which you can add members.
  • Then select the Members tab of the distribution list contact card. Then from the Members tab, you have to choose the Select Members button.
  • Now you need to highlight the contacts that you want to add to the Outlook distribution list. You can press down the Shift key for selecting multiple members.
  • At the bottom of the window, there is Members button and you have to select it for each contact that you want to add in the list. A list of new members will be created now.
  • Finally, you need to click the OK button for adding the contacts to the Outlook 2007 distribution list.

Including addresses which are not in the contact list

  • At first, you should open Outlook and select Contacts from the Gomenu. You can select an already existing contact list or
    outlook 2007

    features of outlook 2007

    create a new distribution list.

  • From the distribution list contact card, you have to choose the Members tab. Now click on the Add New button.
  • In order to identify the member you have to type in a display name. This is solely for identifying a particular member.
  • Now you have to enter the email address the member.
  • Then you should put a check mark next to the Add to Contacts if you want to add the member to your contact list too.
  • After this, you have to click the OK button.

Definitely, Outlook Express is going to serve you a very good experience in handling your emails. Hope you have enjoyed the simple procedure for managing contact list in it. There are several online support resources providing good assistance in this regard.

How to troubleshoot Outlook Express Email Sending Problem?

Outlook Express problems

Microsoft email client

Outlook Express is an email client from Microsoft which allows you to connect to the email servers like IMAP and HTTP servers. But as one constantly works with a variety of IMAP and HTTP email servers, one is likely to encounter with some connection issues which may result in undelivered emails. You may face different Outlook Express problems while using it. By following some simple troubleshooting steps you can fix such problems.

Checking the Port Server

  • Open Tools > Account Settings.
  • Double-click on the email account that you are experiencing the outgoing mail error. You will now get a “Change Email Account” dialog box.
  • Click on “More Settings” that is on the bottom right corner. Click “Outgoing Server” tab under the “Internet Email Settings”. Check if the box is selected that says “My Outgoing Server requires authentication”.
  • Now select the “Advanced” tab. Check if the default port numbers in the POP3 incoming and outgoing boxes are set to 110 and 25 respectively. You need to set the incoming server port number as 995 when connecting to Webmail through SSL connection. Also set the server timeout scroll panel to “1 minute”. By adjusting the scroll panel, Outlook Express will continue to attempt to send your email for that much time before addressing it a failed attempt.
  • Finally click OK to close the dialog box. Try sending a test message to see if it has solved your problem.

Clogged Outbox

Sometimes if you have too much of messages in your Outbox, it may result in message sending failure. May be a larger file attachment may block your entire email sending process.

  • Open the Outbox folder of your Outlook Express. Check the size of the file that you are trying to send. If you have more than one file to send, check the file size of each document. If you are having large attachments, it may freeze your outbox leading to the
    Outgoing Server

    Fixing email problems

    failure of sending messages.

  • Note that, once the Outlook Express starts sending messages, you will not be able to delete the file.
  • What you need to do is, restart Outlook Express and as soon as it opens, immediately click the Outbox. You need to drag the messages to the Draft folder as quickly as possible, otherwise Outlook Express will attempt to send the message within a quick time of opening.
  • Once you have done this, try to send a test message and see it this process has solved the issue.

Outlook Express problems like these can happen any time. A proper troubleshooting step can sometimes easily fix the issue saving much of your time. Good luck!


Troubleshooting Microsoft Excel

Excel problems

Corrupted files

We can always create spreadsheets and databases with the help of Microsoft Excel which is a powerful application in the modern world. You might also face trouble at times with Excel. That’s when you require some help from Microsoft Excel support functions. The application may have some corrupted files which leads to the malfunction of the same. It’s always essential to get knowledge about troubleshooting techniques before you seek professional help for repairing the Excel program.

Troubleshooting steps in Microsoft Excel support

  • Open the Excel program from the start menu. If a shortcut to a program gets corrupted, then it can cause problems in the functioning of the application. Open the “Start” menu. Click on “All Programs” and locate Microsoft Excel from the program list. If you’re able to open the application properly, then you can delete the shortcut which caused the problem. This can be done by right-clicking on the shortcut and selecting the “Delete” option which will then delete the shortcut. To make a new shortcut, right-click on the main application and choose the option “Send to Desktop”.
  • Disabling add-ins. Some of the optional programs cause problems too. Open Excel 2007 and


    click on the “Office” button. Now click on “Excel options” and then select “Add-Ins”. Disable the add-ins. If the problem gets resolved, then enable them one at a time to find the corrupted one.

  • Letting Excel to find the problem and fix it. For Excel 2000-2003, Navigate to the “Help” menu and click on “Detect and Repair”. Click on the “Start” button. In Excel 2007, you can click on the “Office” button and then click on “Excel Options”. Now click on “Resources”. Follow and click on “Diagnose” and then click on “Continue” button. Now click on the “Start Diagnostics” button. Now Excel will scan for problems and repair them automatically.
  • A “System Restore” process should be performed. This process will help restore your computer to an earlier date and time, where Excel worked properly. Click on the “Start” menu and then click on “All Programs”. Go to “Accessories” and then select “System Tools”. Now click on “System Restore” and follow the on screen instructions.
  • Try uninstalling Microsoft Office and then re-install it once again. Go to the “Start” menu and then select “Control panel”. Now select “Microsoft Office” and click on uninstall. To advance to the next step, re-install the suite using the Office disk.

Hope this article was informative!

The Designation of a Microsoft Certified Small Business Specialist

Microsoft business solutions, Certification

Specialist requirements

With the growing number and use of computers today, the task of maintenance is starting to grow ever the more daunting day by day. This problem usually arises in small scale business enterprises. Microsoft is the leading maker of operating system software and other programs. It is also responsible for a good amount of hardware products as well. As a result the task of maintenance of Microsoft related products is a large enough task on its own. This is where a Microsoft Certified Small Business Specialist comes to the picture.

A specialist is a designation that will allow an IT firm or a certain department to partner with Microsoft and will be authorized on behalf of the company to make recommendations, installations and maintenance of computer solutions for small scale businesses. Thus they are authorized to offer Microsoft Business solutions to the client’s demands. Let us take a look at some of the finer elements that need to be noted down.

Requirements for the Certification

There are two major requirements that are to be fulfilled for a certain IT firm or department to avail this designation. First and foremost, the company in question is to be part of the Microsoft Partner’s network which is a network that provides training and marketing opportunities for information technology professionals. The second one being that the requirement to have at least one person from the firm will need to have him passed certifications such as the “Windows Small Business Server 2008, Configuring” or “Web Applications Development with Microsoft .NET Framework 4.”

Specialization Areas

Small scale business specialists need to focus on Microsoft technologies such as the Windows Small Business Server 2008. They are more directed towards small scale business needs of making the required Microsoft business solutions.

Utility Value

These small business specialists may be either a part of larger information technology firm or may work independently with their own IT departments in place. This depends on the financial and infrastructural requirements of the company.

Microsoft business solutions, Certification

Specialist requirements

Location of the Firm or Department

The large cities are more likely to house small scale business specialists. Thus their availability of service depends entirely on your location and not necessarily theirs. That said they are placed in all major cities around the world.

Well, with that, we come to the end of the article on what a Microsoft Certified Small Scale Business Specialist is.

How to Get a Free Version of Microsoft Word

Microsoft FAQ

Microsoft Office suite

Microsoft Office has long been accepted as the most sought out Office suite by most of us. This Office suite comes power-packed with a set of applications that does simple to the most complicated tasks like breeze. This takes away much of human effort and brings in more accuracy and precision to one’s job. Microsoft Word is widely accepted as the most popular data documenting application by both home and business users. But if you think of buying a premium version of Word is a bit expensive, you can consider having the free versions of it. For any Microsoft FAQ on Word, you may visit Microsoft Forums and Support Center to get more information.

Here are a few options for you where you can use Microsoft Word without even spending a penny for it.

  • For those who can’t buy the paid version, they can try the online version of Microsoft Office for free. This works similar to Google Docs. You can access Word, Excel or PowerPoint in Microsoft Office Web Apps if you have a Windows Live ID. But don’t expect to have all the features that you get on a paid version. But definitely you can work with Office in a web browser free of cost.
  • Do you want to get a feel of the full version of Microsoft Word for free? It is possible as you can download a free trial from the Microsoft Website for 30 days. Remember that after this limited period trial, you will lose your access to it.
  • If you just want to read other people’s document, you don’t have to install a full-fledged Word application. Instead you can install Microsoft Word Viewer which is available as a free download. Note that you cannot edit or create new documents using
    Microsoft Word

    Online version of Microsoft Word


  • Sometimes you may get an added benefit when you buy a used computer. It might include a copy of Microsoft Office that can be used for your purpose. Some people offer to include such programs as an added selling point.
  • You may also consider buying the student version of Microsoft Word. This is definitely not free but you can get it at a discounted price which makes it a favorite one for those who don’t want to pay more on such suites. It’s a good idea to check with your school or the university as they have the provision to offer students a copy of Microsoft Office for use in class.

I hope this article provides some insight on how and where to get a free copy of Microsoft Word. You may also find similar topics on Microsoft FAQ forums. So explore it. Thank you!

Tutorial to resolve HTML errors in MS Outlook 2003

Problems with Outlook

Fixing errors in Outlook

MS Outlook is without a doubt the number one personal information management software in use today. With the help of this magnificent software, the users can compose and read messages in HTML formatting. You might have noticed that not all the email services display the HTML messages properly.

The MS Outlook 2003 program supports three types of text styles and they are Hyper Text Markup Language, Plain Text and Rich Text Format. HTML emails are websites in the form of messages that contain links, pictures and other elements that are usually found on websites. Plain text emails are those messages that contain only texts with no formatting options like bold characters or other text attributes. Rich Text Format emails consist of text formatting, but it will not contain any pictures or website elements. If your contacts are experiencing problems reading your emails, you can adjust the message formatting options in the Outlook program.

Here are some instructions recommended by the Microsoft Outlook tech support team that you can follow, if you want to resolve the HTML problems in the MS Outlook 2003 program. Most of the common problems with Outlook can be resolved by applying simple troubleshooting methods.

Instructions to troubleshoot HTML problems in MS Outlook 2003

  • Launch the MS Outlook 2003 program in your computer.
  • Click on the “Tools” button located at the top of the Outlook window and select the “Options” button.
  • Click on the “Mail Format” option located at the top of the pop-up window.

    Problems with Outlook

    Fixing errors in Outlook

  • Click on the “Internet Format” button located in the Mail Format window.
  • Click on the “Convert to Plain Text Format” option after selecting it from the list of options given in the drop down menu.
  • Click on the “Ok” button two times in succession so as to save the settings and to correct your HTML formatting issues.

Follow these simple set of instructions from the ever reliable and highly efficient Microsoft Outlook tech support team in order to fix the HTML problems that are usually encountered in the MS Outlook 2003 program. If you require more help in this matter, contact the Outlook tech support. If you encounter such problems with Outlook program, do not hesitate in trying out these troubleshooting methods.

A short note on Microsoft PowerPoint

Help with PowerPoint

Support for Microsoft PowerPoint

Microsoft PowerPoint is a part of the Microsoft Office suite and can be used to create visual presentations, which may include slides, graphics, text, graphs, charts, diagrams, animations, videos and other materials. In Microsoft PowerPoint, the users are able to create, save, change and play back presentations that can range from simple slide presentations to those that contain sophisticated graphic content. If you require more help with PowerPoint, contact the Microsoft support team.

Creating a presentation

To create a presentation in Microsoft PowerPoint, click on either “New,” “Blank Presentation,” “Create” or start by selecting a template out of the many choices available for the users. Make sure that you save the new presentation after you have chosen it under a specific template. After saving the presentation under a theme, you can either work on it now or configure it later.

Slides in the presentation

Go to the “Slides” group, select the “Home” tab and then click on the “New Slide” option. There are many layouts available for you to select from, so make sure that you choose the right one. Upload images into the slide placeholders in your presentation and also add the desired subtitles into it. You have the option to copy, rearrange and delete your slides in the way that you want. Keep in mind that you are also allowed by the software to change the layout of an existing slide if you want to change it to a different one.

Adding videos

In Microsoft PowerPoint, you can add videos of different formats and sizes to your slide. The formats that are best calibrated for use in PowerPoint are MPEG-2 and WMV. To add videos, copy and save the desired video file into the folder containing your presentation. Click on the “Insert” button located at the top of the window and then select the “Movie” button. To add video to the presentation, follow the instructions displayed on the screen. After you have added the desired video file into the presentation, you can also control

Help with PowerPoint

Support for Microsoft PowerPoint

its placement, sizing, volume and other specs within the presentation.

If you want more help with PowerPoint, just browse through the various help and support websites in the internet. Hopefully, this article also played a part in improving your knowledge about PowerPoint.

Help to edit layers in Animation PowerPoint slide

Moving animations for PowerPoint

Edit layers in Animation

PowerPoint is an incredible software presentation program from Microsoft. It comes as a part of Microsoft Office Suite of programs together with other programs like, Excel, MS Word, Publisher, Microsoft Outlook etc. PowerPoint presentation can have customized and layered animations that can spark wonder in an audience. With the Microsoft Office PowerPoint tools, adding animations is deceptively simple. However, once layering several animations on a slide, it becomes very difficult to select one layer for editing without choosing the layer on top instead. Here are the instructions on moving animations for PowerPoint presentation;

Instructions to edit layers in Animation PowerPoint slide

  • Select and click the PowerPoint slide having the multilayered animation that you want to edit. Click on the “Animations” tab and then select “Custom Animations“. To the right of the slide, a box will appear with animation tools and, in the middle a list of the animations of that slide in order of appearance will appear.
  • Move animations up or down in the layers by moving them in the list. Either click and drag an animation to the position you wish to move it, or click it to select and from under the list, use the up and down arrows to move the animation up or down one layer at a time.
  • From the list, Click an animation and click the drop-down arrow to the right of the animation title. From the options, select “Show Advanced Timeline“. On a timeline, you will see all the animations occurring and how long they last. To adjust the length and the starting time of the animations, click and drag any of the time bars.

    Moving animations for PowerPoint

    Edit layers in Animation

  • By clicking on an animation, and clicking the button in the upper-left corner of the Custom Animation box, now labeled “Change“, change the animation. For that item, select a different animation. The previous animation will then be removed and replaced with the new one. If you don’t have an animation selected from the list in the Custom Animation box, the “Change” button is the same button you use to “Add Effect“.
  • From the bottom of the Custom Animation box, Click “Play” to see the different layers animate on the slide and the timeline progress in the Advanced Timeline.

So, that’s how moving animations for PowerPoint procedure works. Thank you!


Updating XP Professional

windows XP Professional

updating XP

Windows XP Professional is one of the most commonly used operating system of all times. Even if new operating systems are launched, people are more impressed by the user friendly approach of Windows XP. They are bundled with features that people who are using Vista are switching back to Windows XP.

Windows XP is updated regularly. The operating system is embedded with automatic updates. When you turn on your computer, you might have noticed message that there are updates ready to be downloaded. You will receive this message on a daily basis. To have all these updates, your computer needs to have an active internet connection. There are few service packs that are released along with Windows XP. By updating, you can get the service packs installed. They also provide updates that protect from bugs.

Instructions to update Windows XP Professional

  • You can turn on your computer. Now get to the administrator account of Windows XP. You can give the user name and password for the administrator. When the program loads , there are chances of opening up of other programs. Close all other programs that open up during this process.


    download updates

  • Now select green “Start” button that you find on the left hand side of XP Edition task bar. Now select the button “Run” on the menu.
  • Now you can type on your keyboard. Now type “sysdm.cpl” on the Run window. Now press Enter on your keyboard. This will open up the “System Properties”.
  • On the top select “Automatic Updates” and select “System Properties”. Now select “Automatic(recommended)” from the list that appears.
  • You can give appropriate date and time on which you would like to get the new updates. You can select the date and time. Now on the time and date that you have given, Windows XP will install the newest updates. Once the procedure is complete, you will be notified.
  • Now you can restart the computer after completion of the installation of automatic updates

You will now start receiving all the basic and new updates that are released with Windows XP. The main advantage of using Windows XP is that it supports almost all kinds of hardware and it has more features when compared to any other operating system. The operating system is compatible with almost all programs, making it more desirable.

Hope you would definitely stick on with Windows XP.