Monthly Archives: November 2013

Troubleshooting Sound Devices In A Vaio Desktop Computer

Sony laptop support

Help from Sony laptop support

Usually, the sound devices in a Sony Vaio desktop computer incorporate sound cards, expansion cards and speakers. Each model of the Sony Vaio computer comes with a sound card. The sound cards are often susceptible to glitches when they are connected with other sound devices.

You need to check the hardware and device drivers to make the sounds play smoothly. If you were using the Sony laptop, it is likely that you too have encountered this issue many a times. The Sony laptop support provides the following instructions to remove the technical glitches.


  • You need to check the speaker’s power button, volume settings and mute switch to verify if they are turned on. Check if they are set to an audible level.
  • Click twice on the audio icon. Make sure that the volume is set to mid range in addition to checking the mute boxes.
  • You need to examine the connections between the speakers and the computer. Plug the speakers in to another computer and check if they are working well.
  • Remove the plug and all other connecting cables connected to your computer. You need to open the case to see the connections in the PCI sound card. Check if the sound card is placed correctly in the PCI sound card slot.
  • Check if the sound card driver is activated and if it is in good working condition. Select Start and choose Control panel under the Settings option. Select Systems and then choose Device Manager. Check the sound devices to find the sound card. If you cannot see the device driver, check whether it is removed or damaged.
  • You need to download the latest drivers for your specific model. You could get the details from the Sony Vaio Website. You need to carefully follow the instructions before downloading and installing the software.
  • Go back again to the Control Panel and check if the driver is listed in the Sound menu.
  • Now, test the DirectX drivers for verifying if the sound devices work.

    Other sound devices

    Troubleshooting sound devices in Sony laptop

  • Navigate to the Start button and then choose Run. Search for dxdiag. Wait for the drivers to get loaded on your system. If they are already installed, you can find a test button. Click on the same and run a test.

If the problem persists even after implementing the above steps, contact the Sony laptop support center. You may also go to the official Sony Vaio website and get the 24X7 Sony laptop support to do away with the errors in the sound device.

How To Disable Animations In PowerPoint

Help with PowerPoint

Features in PowerPoint

You might be familiar with Microsoft PowerPoint as it is one of the most popular software for creating presentations for presenting projects and reports. It has a number of features that helps you to make your presentations attractive and eye catching. A number of themes and page layouts are available in PowerPoint and you can choose from them while you create your presentation. You can also select fonts, font size and font color to customize your PowerPoint presentation.

In PowerPoint, it is also possible to disable the animations that you have already selected. Once you disable it, you can enable it again if you want, by changing a few basic settings. You can contact the PowerPoint support team for any help with PowerPoint. Try the following instructions to disable the animations in PowerPoint.

Steps to Follow

  • First of all, you need to launch the PowerPoint application on your computer. For that, click on the PowerPoint icon that you can find on the desktop or in the start menu. If you cannot find the icon in either of these locations, open the start menu and click All Programs. Navigate through the various programs listed in All Programs to locate and open the Microsoft Office folder. From Office folder, select Microsoft PowerPoint.
  • Once you open PowerPoint on your computer, click the PowerPoint button on top left corner of your window. Then, from the list of options in the menu, click Open and double click on the project that you want to open.
  • Then the PowerPoint project that you want opens on your computer.
  • On top of the application window, you can see a button that reads as Slide Show, click that button and then select Set Up Show.
  • From the Show Options part of the dialogue box, click on check box corresponding to the Show without Animation option. Then click OK to make the changes.

    PowerPoint support

    Animations in PowerPoint

  • From now on, your PowerPoint project will not show any animations until you change the settings again to allow the animations.
  • Once you made the changes, click File from the top menu bar to open the File menu. From the file menu, click Save to save the changes that you have made to your PowerPoint project.

In general, the above instructions are helpful for you to disable the animations from a PowerPoint presentation. For further help with PowerPoint, contact Microsoft PowerPoint support team.

How To Restore The Damaged Excel Files

Excel support

Troubleshoot Excel

Sometimes due to virus infections or any other reason, Excel files can get damaged. You might need to repair these files to use them again. Excel support provides assistance to users to fix corrupted files. You can try the following instructions to perform an Excel repair.

Manual Restoring process

To repair the damaged excel files follow the steps

  • To open Microsoft Excel, double click the Excel icon on your desktop.
  • Different menu bars will be displayed on the screen, from them, click the File menu.
  • From the File menu, select Open and then a list of File names is displayed on-screen.
  • Locate the Excel file that you want to fix and select it from the Windows main navigation bar.
  • Click on the Drop down arrow that you can see next to the Open button.
  • Then a menu will display with a lot of options and from them, select Open and Repair.
  • Choose the Repair option from the pop-up window that appears.
  • Excel will automatically correct the issues in the file.
  • After this process, if the file does not return to the original state (when it had few errors), repeat the Open and Repair process but this time choose the Extract Data button instead of Repair option , this process will restore any data that is stored in the worksheet
  • If the above step is successful, the data will not be stored in excel format but it would be stored as raw content in a separate file

Printer Corruptions Removal

Some of the Excel files don’t print properly; this may be due to corrupted printer files and results in printing of irrelevant data. The following instructions might be helpful to repair such files.

  • Open the Excel file that you want to repair.
  • From the File menu, choose Save As option, then a pop-up window will appear on the screen.
  • In order to remove the printer Associated data’s from the damaged file, click the SYLK option from the Save As Type drop-down menu.
  • Your current worksheet saves as a new.

    Excel repair

    Excel files repair

  • If you want to repair any of the corrupted worksheets in the excel document, repeat the Save As process.
  • When you restart Excel, you can easily open SYLK file that you have created.
  • Choose the Save As option from the File menu, and select Microsoft Excel Workbook from the drop-down list that is displayed on your screen.

In general, the above instructions will help to repair corrupted Excel files. Contact Excel support team for more assistance on the Excel files repair.

How To Replace Windows Xp Home With Xp Pro

Windows XP Professional key

Install Windows XP Professional

Windows XP is the one of the most widely utilized operating systems, when it comes to home use. According to my personal opinion, Windows XP is one of the best operating systems released by Microsoft, in terms of performance and trouble-free operation. Windows XP Home was not replaced by the home users, even though Microsoft launched the Windows 7 operating system. This is also due to the fact that Windows XP is equipped with a simple and easy-to-understand user interface. But when it comes to professional needs, Windows XP Home will not be able to serve all your requirements. The professional requirements include all the office-related work, design work, document sharing tasks etc. All these requirements can only be met with the Windows XP Pro version. Microsoft released both these versions of the same operating system simultaneously. Windows XP can be replaced by XP Pro, in order to perform office-related and other professional tasks. Here are the instructions to perform the replacement.

Install Windows XP Pro

The majority of the Windows oriented applications and programs are released with an installation CD.

  • Place the XP Pro installation disc into the DVD drive of the system.
  • Now you may reboot your system.
  • After you reboot your system, the “Press any key to boot from CD” prompt will appear on the desktop screen. Respond to this prompt by hitting any key, in order to initiate the installation procedures.
  • This will load the Windows XP Pro Set Up window on your screen. Click on the Enter tab and agree to the “Terms and Conditions” of the software.
  • Now you may select a particular drive to install your new OS on. After you have selected the drive, select the Next tab.
  • If your computer is used in a professional firm, you need to enter the details, including the name of the user, and that of the firm. Select the Next tab to proceed to the next step.
  • Now you may type the Windows XP Professional key in the space provided, and then select Next.
  • Enter the administrator and password details. Confirm these details, and select Next.
  • Enter the appropriate details in the “Date and time Settings” window.

    Install Windows XP Pro

    Windows XP Professional installation

  • Select the Next option in the “Network Settings” pop up, and perform the same action in the “Workgroup or Computer Domain” window.
  • After configuring the settings, the system will reboot automatically.
  • This will install the Windows XP Pro operating system on your computer.

Type down the Windows XP Professional key without making any mistake, as that would create further errors. Hope this article was relevant.

Installing The HP Printer Driver

HP printer tech support

Contact HP printer tech support

Just like securing data in a computer, we would like to have the hardcopy of the same for various purposes like preparing reports. When it comes to taking a hardcopy, it is essential to have a printer to get the task done. There are various printers. HP printer is one of the most commonly used printers.

We need to follow certain steps for installing HP printer driver. There are varieties of models available and you need to follow certain steps and get the printer installed. You can also contact the HP printer tech support for assistance.


  • Visit the support website for HP printers and drivers. Perform this from your web browser.
  • In the homepage of the HP website, type in the name of the HP printer along with its model number in the area meant for performing the search.
  • After typing in the name, select the search bar. Now a list of printers will be shown.
  • You need to choose the link of HP printer that is the same or compatible with the name of the printer and model that you have provided. This will guide you to the page for Printer’s support and drivers’ page.
  • In the homepage for the printer, choose Software Drivers and Downloads. Here, choose the name of the operating system and this will help you to choose the correct printer driver.
  • This will show a software driver link that is automatically generated and this will be the one that is meant for your operating system. A new window will pop up and this will ask you to download the file.
  • Select Save button to save the driver setup application on your hard drive.
  • After saving the file, open and run the setup application. This will commence the installation wizard of HP printer.
  • You will find the End User License Agreement; agree to this to start the installation process. When you click Next, you will be asked to point out a location to save the components of HP printer along with the associated folders.

    commonly used printers

    Get in touch with HP printer tech support

  • Provide the folder location as shown by the operating system to complete the installation and click Next. This will take a few minutes to complete.
  • After the process, connect the printer to the computer and check for the physical connection. After detection of the printer, you will be able to take print outs from the same.

If you have any doubts regarding the installation of printer, contact the HP printer tech support for assistance. The HP printer tech support will provide you the instructions.

Steps To Draw Objects Using Microsoft PowerPoint

MS PowerPoint help

How to Draw in Microsoft PowerPoint

Microsoft PowerPoint provides you a basic set of drawing tools to add custom objects to your PowerPoint slides. This can be used as a last resort if you are unable to find an appropriate photo or clip art graphic for your PowerPoint presentation. Creating effective pictures can help you to make your presentation entertaining and useful. Follow these MS PowerPoint help guidelines to fix your issues in the easiest and most effective manner.


  • Launch the Microsoft PowerPoint application from the Windows Start menu. Open the Start menu, click All Programs, and then click Microsoft office. Choose Microsoft PowerPoint from the list of Office applications.
  • Locate the Drawing toolbar from the bottom left of your PowerPoint interface. The toolbar will consist of several options, including Draw and Autoshapes.
  • In case your interface is not displaying the Drawing toolbar, you need to enable it manually. Press the View option from the top menu bar, and then select Toolbars. From the list of toolbars available, click on Drawing to enable it.
  • You might have noticed a row of dotted lines right above the menu. Use your mouse pointer to drag this box into any location on your document. This small menu will provide you direct access to various drawing tools on every slide.
  • Now, activate Autoshapes by clicking on it from the Drawing toolbar. Also, click Lines from the top menu.
  • Now you can start drawing. There are six options available for drawing. Select the Freeform option if you like to draw something by your own. Use the Line option if you want to create a line, or objects associated with lines, such as a square, rectangle and so on. Likewise, click on Curve if you want to draw curved lines. Use these tools according to your preferences, to create a personalized shape.

    PowerPoint presentation

    How to use Autoshapes on PowerPoint

  • Now if you want to draw freeform objects, navigate to the slide, draw the object using your mouse by pressing down the left button and releasing it whenever you complete the drawing. You can also draw on blank slides, which do not contain any textboxes, before you insert objects into your slides. This technique can be used to create better effects.

Several websites provide customized shapes that you can utilize to make your presentation much more attractive. You can navigate to MS PowerPoint help forums to read more about customized shapes and drawing techniques.

Reasons Why Windows Explorer Becomes Slow

Slow computer

Slow Computer Can Cause Big Time Trouble

Windows Explorer helps us navigate through different folders stored on computer in the most efficient manner. The other functions that can be performed are copying, deleting, and renaming files. On the other hand, these system functions can sometimes run in a very sluggish manner. That is how a slow computer can cause big time trouble for us. There are numerous factors that can negatively affect the performance and speed of Windows explorer. They are as listed below.

Minimal system memory

One of the factors behind reduced Windows speed is the lack of available memory. We know that the latest systems come equipped with a lot of inbuilt system memory. This is to make sure that there is enhanced system speed. This is not the case with older computers. They might have lower system speed due to insufficient memory space. We can see that the latest version of Windows operating system like Vista requires at least 512 MB of RAM space to run. If system memory is minimal, it certainly will affect the performance of Windows Explorer.

Excess Applications

Usually, when Windows starts up, there are many applications that start to run in the background. Though most of these applications are essential for the proper functioning of the system, there are many applications which are not necessary for the optimal functioning of your system. Such applications can get downloaded with previously installed software. Such unwanted applications consume a lot of memory space and as a result, we will end up with a slow computer. Removing such applications is very important to ensure there is adequate memory space left in our computer.

Too much fonts

Too much fonts can also be the reason behind a slow computer. If your computer is loaded with more than 700 fonts, you cannot expect it to run very fast. The presence of too many fonts can certainly hamper performance and system speed. In such a scenario, the most ideal solution would be to load each font separately into the memory and this will require both memory and processing time.

Unwanted applications

Folders Stored On Computer

Certain programs like virus and spyware cleaners, Windows update, and hard disk optimization are usually configured to run on predefined schedule. This time frame can vary from once in a month to numerous times in a single day. Such programs like virus scanner will automatically scan each and every file in your computer. This will immediately decrease the normal speed of Windows explorer.

It is your choice now, to either have a slow computer or one where the performance of Windows Explorer will be faster.

Run A PowerPoint File On A System With No Microsoft Office

MS PowerPoint Help

About the MS PowerPoint viewer

Software compatibility issues are a major irritant. What works on one machine would not work on another. This is especially the case when you are using different operating systems from competing software developers on your office and personal computing device. For example, the MS PowerPoint Help section on the Microsoft support page is filled with queries about how to run MS PowerPoint files on systems on which the MS Office software suite is not installed.

Getting around such software compatibility issues

This is really about the competition. Most proprietary software developers want the users to buy and use only their programs and applications. In order to ensure this, they would make it impossible for users to install and use third party software applications, especially those from their competitors, along with theirs.

These incompatibility issues might make things very inconvenient for the users. There are indeed some solutions available online, which you can use to take care of this problem. We could easily find many software patches, fixes and programs that would allow you to use any application on your OS.

About running Microsoft PowerPoint file on a system with no MS Office

As far as running the MS PPT files on a Windows system is concerned, MS PowerPoint Help provides you with a solution. However, this solution may not work on other operating systems, for obvious reasons.

There is indeed a utility application that the Windows OS users can download from the Microsoft Downloads Center online. There you would find the Microsoft PowerPoint Viewer application, which you should download and install on your system.

PPT files in the system

Contact MS PowerPoint Help

Remember, this is a PPT viewer application, and you cannot use it to create a PPT file. For that, Microsoft wants you actually purchase and use the Microsoft Office Suite, which contains Microsoft PowerPoint as one of the applications.

The installation of the PPT viewer is very simple and self-explanatory. Just run the installation file and follow the instructions. I don’t think there is any need to explain the steps here. Once the installation is complete, run the PPT file. The PPT file would now run on the PPT viewer application.

However, in certain cases, the OS might ask you to choose the program to be used for running the file. Choose the PPT viewer from the list and click OK. From now on, all PPT files in the system would run on the PPT viewer application.

Increasing Speed And Performance In Windows XP

Speed up Windows XP

How To Speed Up Windows XP

When you find that you cannot perform functions smoothly while working on your Windows XP computer, due to speed and performance issues, learn some of the troubleshooting measures to remove the glitch at once. It is common to experience poor speed and performance, but know that you can fix the issue without spending a single penny!

You can speed up Windows XP by a number of means. Let us check how certain troubleshooting techniques are implemented to enhance the performance.

Cleanup the registry

  • You can use CCleaner to remove the old and unwanted registry entries. For this, you need to access CCleaner. Then choose Registry.
  • Choose Scan for issues.
  • Choose Fix selected issues.
  • When a window pops up and asks, Do you want to back up changes to the registry, choose Yes.
  • Now, select a folder to save the deleted registry entries. This will come handy if you need to make changes in the future.
  • Choose Fix all selected issues.

Run disk defragmentation

Speed up Windows XP attempts will become successful when you remove the issues with the hard disk drive fragmentation. It could slow down the performance in your computer. You can follow these set of instructions to accomplish defragmentation.

  • Navigate to the bottom left hand side corner and choose Start. Choose All programs. Again, choose Accessories. Select System tools.
  • Choose Disk defragmenter.
  • Select the drive you need to defragment. It is usually the C: drive. Choose Analyze. Select defragment and wait for it to complete.
  • You can also implement a boot time defragmentation to speed up Windows XP. The function is the same as the disk Fragmenter facility; however, it deals exclusively with the files that are used during the booting process.

Improve storage

Make sure that your temporary cache is not filled with unwanted resources. While you access internet, many web pages you opened get automatically stored on your computer. It stores contents from web pages and includes cookies as well.

  • For removing temporary internet files, you need to choose Control Panel form the Start menu. Then open Internet options.

    Poor speed and performance

    Clean Registry To Speed Up Windows XP

  • Now, locate the General tab on the window that pops up. Find the Delete option beneath the Browsing history.
  • Find the Temporary internet files and then choose Delete files. Choose Yes when asked to clean the cache. Walt until the process is completed.

You can also install antivirus program with real time protection to safely avoid the deterrence from virus and malware attacks. This will also help improve the speed and efficiency of your Windows XP system.

How To Fix Outlook Printing Problems

Problems with outlook

Fixing Outlook printing problems

The task of printing an email is seemingly quite simple, but actually not. Many Outlook users are frustrated with issues related to printing their emails correctly. The problems are of several types including skewed margins, missing text/format, minute fonts and a number of similar kinds of troubles. Let’s see how to troubleshoot such problems.

How to change printing options on Internet Explorer 7

  • First you should open the Internet Explorer browser. At the top of the page there is a toolbar and from there you need to pull down the Print menu.
  • Now you can select the Page Setup button and click to open the menu.
  • Then you have to adjust the margin size settings in a way that it will match to those currently selected on Microsoft Outlook.
  • Click on the Change Font option and change the font type and font size in order to make it smaller or larger as you need.
  • Also check the Page Setup options, including page size, portrait or landscape, header and footer. You need to change the settings matching with those on the Outlook.
  • You should save the settings by clicking on the OK button. Then close the menu.
  • Now your email will be printed without any errors.

Changing the email format from HTML to Plain Text

  • After opening up Microsoft Outlook, click on the Tools button located at the top of the page.
  • Now select Options and click to open.
  • In the options pop-up menu there is a Mail Format tab. You need to click on this.
  • Under the Compose in this message format you can see options like Rich Text or Plain Text. You can select accordingly.
Printing an email

How to fix Outlook issues

Outlook services have been well recognized in managing the number of emails that you have to handle daily. Its ability to interact with the inbox even when you are offline is considered as one of its most remarkable features. However, the chances of problems with Outlook cannot be neglected. Fortunately the solutions can be easily accessed with a Google search. The online support services from Microsoft can assist you to mitigate few of these issues within a few clicks.

I hope the above description is helpful in fixing printing problems with Outlook. Just try it out and enjoy a fresh mailing experience!