Monthly Archives: March 2015

Fixing The ‘Aw, Snap!’ Error In Google Chrome

How To Fix Google Chrome,

Fixing Chrome Errors

The ‘Aw, Snap!’ error message appears when Google Chrome is unable to load the contents of a web page. If the issue is not something critical, you would be able to access the page by just refreshing the page. The common causes for this error are many, including malware infection, corrupt extensions and user profiles, etc. Given below are some guidelines on how to fix this error in Google Chrome.

Refresh the page

Press on the F5 button on the keyboard to fix the current page that is open as suggested by the error message. Alternatively, you may also click on the Refresh button seen near the address bar. If this does not work, press the Ctrl + F5 buttons in the keyboard simultaneously, which does a hard refresh of the current page by bypassing its local cache.

Malware scan

The most common reason for a web browser crash is malware attack. Download and install any reputed anti-malware software, if you already do not have one, and run a complete scan. Remove any infections that are detected.

Anti-virus programs

Some security software block the working of certain web browsers. To check if your anti-virus program is causing the issue, you may disable it temporarily and try reloading the web page. If the web page loads up, you need to create an exception for Google Chrome web browser. Check the Help section of the security software to understand how to do this.

Incognito mode

Certain extensions can cause the blocking of the web page. To check for this, open Chrome in Incognito mode by pressing the Ctrl + Shift + N keyboard shortcut, which disables all extensions. If the page loads up, it means that one of the extensions is causing the problem. Remove extensions one by one to check which one should be reinstalled or removed.

New User Profile

Google Chrome Web Browser

Google Chrome Easy Fix

Sometimes, a corrupted User Profile in Chrome may be the culprit. To create a new user profile, exit the Chrome browser, open Windows Explorer, type %LOCALAPPDATA%\Google\Chrome\User Data\ in the Address bar and press Enter. Now, rename the Default folder shown in the directory with any name. Lastly, create a new User Profile by restarting Chrome. If the page can be accessed now, it means that your old User Profile was corrupted.

The issue can also be caused due to lack of sufficient system resources. To test the same, close any running programs, software, or games, and check if that does the job.

Fixing The ‘Printer Offline’ Error

How To Fix Printer Offline

Fixing Issues With The Printer

A printer is an essential requirement in an office where a lot of documents have to generated on a regular basis and filed or sent to the concerned departments. However, it can be really frustrating when you find that the printer fails to respond to the Print commands from your computer. Instead, you get a ‘Printer is offline’ error message. So, it is better to learn how to fix printer offline error and get back to printing the office documents like you normally do.

Now, this printer offline error could have happened for a number of reasons. Check to see if there is long list of pending printing requests sent to the printer. If so, cancel these requests by going to the printer menu and selecting the option Cancel All Documents. This will clear all the pending printing requests from the system.

Turning the printer back online is the next thing to do. Go to the Settings menu in your computer, and select the option Printers. The connected printer will be displayed there. Right-click on it and select the option ‘Use Printer Online’ option to get the printer back online. This might work if the printer was only temporarily offline.

But, how to fix printer offline error if it was caused by some other issue? You have to check the printer first. Turn off the printer and turn it on again. Check all the connections to the printer to see if any of the cables have come loose. For good measure, disconnect and reconnect all the cables to the printer.

Now, restart the computer and try getting the printer back online as mentioned above. If you succeed in this, start by printing a test page first. If this works, you may continue with printing all the office documents as you normally do. If this too fails, then you might need to update the driver to get the printer working again.

Printer Offline Errors

Upgrading The Printer Driver

For this, go to Settings again and select the option Printers. Right-click on the connected printer displayed there and select the option Properties. Now, the options for driver will be displayed under the General tab. If not, check the Details tab. You need to upgrade the driver by downloading the latest driver from the manufacturer’s website.

Your last resort is to re-install the printer in the system. Delete or uninstall the printer already installed from the system and install it again using Add Printer wizard. This should fix the printer offline errors and get your printer working again.

Tips For Avoiding Certificate Error Messages In Your Browser

how to fix certificate error

Website Certificate Error

Internet users often come across certificate error messages. What causes a certificate error? Most web browsers are integrated with certain security standards. This is to ensure that the websites you visit are not malicious ones. If one of the websites that you happen to visit does not comply with the security standards recommended by your default web browser, it will generate a certificate error. Remember that this is to safeguard your web browsing and to help you avoid visiting malicious websites by any means.

Nevertheless, sometimes even trusted websites are blocked by web browsers. You will get a certificate error message when a website is blocked. When you receive a certificate error, take necessary precautions that you don’t share your personal information on the website in the first place. Do some research to find out if the website’s security has been threatened by hackers recently. If you are pretty sure that visiting the website is safe, you can avoid the error message and continue browsing the said website. Here are some tips on how to fix certificate error and continue your browsing uninterrupted.


  • Turn on your PC and navigate to the Start
  • Choose Control Panel from the resulting menu.
  • Select Classic View from the left pane of the screen.
  • Locate and double-click the icon titled Internet Options.
  • In the Internet Options dialogue box, select the tab labelled Advanced.
  • Scroll down the options list till you locate the sub-heading titled Security.
  • In the security options, you should see the checkbox titled Check for publisher’s certificate revocation.
  • Make sure that the checkbox is cleared. Click on the checkbox to clear the selection.
  • Following that, click the OK button followed by Apply. This will allow the changes made in the Internet Options settings to take effect immediately. Be sure to restart your browser now. You would no longer see the Certificate error message.

    certificate error messages

    Troubleshoot Certificate Error

You have seen the steps on how to fix certificate error by disabling certificate-checking for websites by your web browsers. Remember that keeping this option enabled is always recommended to avoid accidental visit to malicious websites. Therefore, once you are done with your job, go back to the Internet Options settings and cancel the changes. In the opinion of experts, a large number of internet related security issues can be prevented or put under control by enabling your browser to perform frequent server certificate checks.