Author Archives: Jason Walper

Fixing The ‘Printer Offline’ Error

How To Fix Printer Offline

Fixing Issues With The Printer

A printer is an essential requirement in an office where a lot of documents have to generated on a regular basis and filed or sent to the concerned departments. However, it can be really frustrating when you find that the printer fails to respond to the Print commands from your computer. Instead, you get a ‘Printer is offline’ error message. So, it is better to learn how to fix printer offline error and get back to printing the office documents like you normally do.

Now, this printer offline error could have happened for a number of reasons. Check to see if there is long list of pending printing requests sent to the printer. If so, cancel these requests by going to the printer menu and selecting the option Cancel All Documents. This will clear all the pending printing requests from the system.

Turning the printer back online is the next thing to do. Go to the Settings menu in your computer, and select the option Printers. The connected printer will be displayed there. Right-click on it and select the option ‘Use Printer Online’ option to get the printer back online. This might work if the printer was only temporarily offline.

But, how to fix printer offline error if it was caused by some other issue? You have to check the printer first. Turn off the printer and turn it on again. Check all the connections to the printer to see if any of the cables have come loose. For good measure, disconnect and reconnect all the cables to the printer.

Now, restart the computer and try getting the printer back online as mentioned above. If you succeed in this, start by printing a test page first. If this works, you may continue with printing all the office documents as you normally do. If this too fails, then you might need to update the driver to get the printer working again.

Printer Offline Errors

Upgrading The Printer Driver

For this, go to Settings again and select the option Printers. Right-click on the connected printer displayed there and select the option Properties. Now, the options for driver will be displayed under the General tab. If not, check the Details tab. You need to upgrade the driver by downloading the latest driver from the manufacturer’s website.

Your last resort is to re-install the printer in the system. Delete or uninstall the printer already installed from the system and install it again using Add Printer wizard. This should fix the printer offline errors and get your printer working again.

Creating Multi Page Banners In Microsoft Word 2007

You can easily add personality to your meetings and events if you add multipage banners with them. Microsoft Word 2007 allows the users to easily create and edit multipage banners. Here we discuss simple instructions for creating and printing multipage banners using Word.  Instructions •To create a new document in the Word program, move the mouse pointer to the top left corner of the window and click on the Office button found there. Click on the New button found in the drop down menu that appears on the screen.  •	Choose the option labeled as More Categories found at the bottom of the template list and then select the Banner tab found under it.  •	 According to the details published in the Microsoft Word help 2007 website, the program will now show you a list consisting all the available templates that support multipage banners. Browse through the list and select any one of your choice to view more information about the template.  •	For obtaining and opening the selected template, click on the Download button.  •	If you wish to customize the multi page banner that you have selected now, highlight the text that you want to change and type over it for changing it. The program also allows you to add images and clip-arts to the template by clicking on the Insert tab found in the ribbon and selecting the object shown in the screen.  •	Microsoft Word help 2007 site advises that you drag and reposition the object if you are to change the layout of the images and objects in the template.  •	Save the file created after you have made the necessary changes by clicking on the Save button found under the File menu or by pressing the CTRL and S keys found in the keyboard simultaneously.  •	Print the multipage banner that you have created by clicking on the Print tab found under the File menu or by pressing the CTRL and P keys in the keyboard. If the system asks you for confirmation before sending the document to printer, confirm it by pressing the OK button.  •	If there are any undesirable borders in the banner, remove them by trimming them from the paper.  If you follow the simple instructions given above, you will be able to easily print a multipage banner using Word 2007.

Microsoft Word 2007

You can easily add personality to your meetings and events if you add multipage banners with them. Microsoft Word 2007 allows the users to easily create and edit multipage banners. Here we discuss simple instructions for creating and printing multipage banners using Word.

Instructions

  • To create a new document in the Word program, move the mouse pointer to the top left corner of the window and click on the Office button found there. Click on the New button found in the drop down menu that appears on the screen.
  • Choose the option labeled as More Categories found at the bottom of the template list and then select the Banner tab found under it.
  • According to the details published in the Microsoft Word help 2007 website, the program will now show you a list consisting all the available templates that support multipage banners. Browse through the list and select any one of your choice to view more information about the template.
  • For obtaining and opening the selected template, click on the Download button.
  • If you wish to customize the multi page banner that you have selected now, highlight the text that you want to change and type over it for changing it. The program also allows you to add images and clip-arts to the template by clicking on the Insert tab found in the ribbon and selecting the object shown in the screen.
  • Microsoft Word help 2007 site advises that you drag and reposition the object if you are to change the layout of the images
    Printing Multipage Banners

    Get Microsoft Word Help

    and objects in the template.

  • Save the file created after you have made the necessary changes by clicking on the Save button found under the File menu or by pressing the CTRL and S keys found in the keyboard simultaneously.
  • Print the multipage banner that you have created by clicking on the Print tab found under the File menu or by pressing the CTRL and P keys in the keyboard. If the system asks you for confirmation before sending the document to printer, confirm it by pressing the OK button.
  • If there are any undesirable borders in the banner, remove them by trimming them from the paper.

If you follow the simple instructions given above, you will be able to easily print a multipage banner using Word 2007.

Customize Motion Paths In Your PowerPoint Presentation

Moving Animations For PowerPoint

Animated PowerPoint Presentation

Motion paths are moving animations for PowerPoint presentations that appear on the slides. Most people customize their PowerPoint presentations by using arcs and lines. Besides that, you can also make use of simple lines instead of going for complex designs. The below mentioned set of instructions will tell you how to create moving animations for PowerPoint presentations.

Moving animations

  • You can get started by selecting the object or text on which you would like to apply the animation effect.
  • Select your preferred type of animation that you will be able to find under Motion inside the animations tab.
  • Click on Play for previewing the complete set of animations that you will be able to view under the Preview option.
  • Click on the particular portion of the slide where you would like to start applying the motion path.
  • Move your cursor along the line and click on the portion where you prefer to include the curve apex for the motion path.
  • You can double click on any point in order to stop the drawing of the motion path.
  • Create a freeform motion path with straight lines.
  • Move your curser in a specific direction for drawing a straight line.
  • Click on a point where you intend to create a corner.
  • Select the slide that has the animation effect that you want to change. You can find the slide inside the navigation pane.
  • You can view that every motion path is represented by a number on the PowerPoint presentation.

    Font Size

    Create Animations For PowerPoint

  • You can create a numbered stack for playing two animations at the same time on the slide.
  • In order to choose a particular animation effect, you will have to view the entire list of animations. The list is available under the animations options.
  • Drag the edit points on slide for adjusting the shape.
  • You can also customize the motion paths by creating exits, entrances and altering the font size and colors.
  • Transitions can also be used for adding more visual effects to the PowerPoint presentations.
  • You can use multiple animation effects for the same object to make it look more appealing to the viewers.
  • More animations can be viewed when you click on the animation effect.

Finally, click on Play that you will be able to view under the Preview option, to view the changes you have applied to your PowerPoint presentation.

Few Steps To Transfer Emails In Outlook Express

Outlook Express Email Problems

Outlook Express Features

Outlook Express is one of the most widely used email clients by users worldwide. Developed by Microsoft, this email program provides interesting options that lets you store, manage, send as well as receive email messages. Although this program sounds similar to Microsoft Outlook, both these applications have different functionalities.

Many a times, you may face Outlook Express email problems that can force you to contact the technicians at the Outlook Express technical support team. For example, sometimes transferring emails in the application can lead to error messages. In such cases, instead of calling up the Outlook Express support number, you can use the instructions mentioned below to fix the issue.

  • First, you need to open Outlook Express and then click on Tools from the menu bar followed by Options and Maintenance.
  • You need to select the file path of the personal message store within the Store Location and then copy it. Now, click on Cancel.
  • Next, you can paste the file path into the Windows’ Run prompt and select OK to open up a folder. Copy all the contents here and then close it.
  • You need to right-click the Desktop and then click on New Folder. Name it as Mail and then paste the contents here.
  • Again, launch Outlook Express and click on Tools followed by Accounts and then on Mail. Select the mail account and click on Export. You can save the exported file within the Mail folder and then save it. You can now close the file.
  • You need to insert the USB flash drive and then move the Mail folder from the desktop to it. Once you have copied the files, you can insert the drive into the computer you are transferring the emails to.

    Error Messages

    Outlook Express Issues

  • Now, launch Outlook Express and click on File followed by Import, then Messages. From here, choose Outlook Express and then click on Next. You need to click on Import mail from an OE store directory and then on OK.
  • In the next step, you can click on Browse and select the Mail folder on the inserted USB drive. Now, click on OK, Next, All Folders and then on Next followed by Finish.
  • Now, click on Tools from the menu bar and choose the Accounts option. Click on Mail, then Import. Here, select Look In and locate Mail folder on the USB drive to allow Outlook Express to detect the folder.

These steps can help you to fix Outlook Express email problems related to the transfer of emails. For more assistance on such issues, you may get in touch with our technical support team.

How To Deal With Windows End Of Support

computer support

Computer support for OS migration

It’s understandable to panic about the latest Windows XP end of support issue if you own a small to medium business. You have neither a technology strategy nor the expert IT staff to cope with such an issue. In such a scenario, you have to try to understand the magnitude of the issue and then act on forming an effective computer support to combat it.

First, Windows XP End-of-Support does not mean your computer will stop working. Your computer will work just fine and you won’t lose any critical data. Microsoft is merely ending security updates and technical support for Windows XP operating system. Ever since you bought your Windows XP powered PC, you have been receiving important security updates from Microsoft. These updates patch up any security threats or risks that can be manipulated into compromising your system. Every threat, from snooping in on your actions, to poring through sensitive information in your PC to even gaining remote access of your computer can be achieved by hackers with malicious intent. These security updates kept these attacks at bay so far.

Thus, you have to upgrade your computer to the latest version if you care about your system security. Most operating systems released recently will need higher minimum specifications which means you have to replace the existing computers with the latest ones. Apart from that, if you have old productivity suites like Office 2003 running on your computer, you will need to upgrade that as well. All these changes need to be made without losing all the crucial data.

Windows XP powered PC

Computer support from IT service providers

This obviously requires a lot of planning and effort. Fortunately, you can hire the services of IT service providers, who are experts in handling this issue. Not only will they install the latest system but will also provide computer support to make the migration hassle-free. Computer support includes networking all the new hardware and dealing with technical issues that will rise during the transition. Apart from the computer support, these IT service providers will also provide back-up services so you do not lose any crucial data required for running the business.

Microsoft has many additional services apart from the ones with which you are familiar. Microsoft provides cloud computing services under the banner Microsoft Office 365. This lets you access productivity suites like Microsoft Office and Microsoft Excel for a monthly or annual subscription fees.

A good service provider will make the migration speedy, hassle free and seamless. Hence, go through the list of computer support these third-party IT service providers provide before you hire one.

Creating A Distribution List To Import Into Outlook 2007

Distribution List Outlook 2007

Microsoft Outlook 2007

A distribution list is a list of contacts, which has all the contacts of people whom you email regularly. It makes your work easy and simple; you just have to create a group with all the contacts needed in that group. For instance, you can create a group of college friends and add all the email addresses of your college friends under this group. Whenever there is an event in the college or a get together, you can inform all without leaving behind anyone. Here is how to create a distribution list Outlook 2007.

Create a list of contacts

  • Open Excel, in the first column, type in the First Name, next Last Name and in the third column – the Email address.
  • Now enter the names and email addresses of each person you wish to add to the distribution list.
  • When you are done with all the contacts, Save the Excel Sheet with a relevant name to the distribution list, change the save as type to CSV (comma delimited), and after this click on Save.

Importing the list

  • Now launch the Outlook program. Click on Contacts, right click on the contact list, and then select New Folder. Now enter something that is relevant to the distribution list and then click on Ok. Double Click on the new Folder to open the same.
  • From the File tab, click on the option Open and then select the option Import.
  • Select the option Import From Another Program Or File and then click on Next. Now select the Comma Separated Values option and then click on Next. Now click on the Browser button, search for the Excel sheet that you created and select the same, and click on Open.
  • You can choose if you want duplicates and then click on Next. Now you will have to select the folder created and then click on Next. To complete the process of creating a DS, click on Finish.

    Email Addresses

    Microsoft Outlook Express

Create the Distribution List

  • Select the Folder that contains the list that you imported.
  • Now click on New, then Distribution List or Contact Group.
  • In the name Field, type the Name for the distribution list.
  • Click on the Add Members or Select Members option. In the Show Names From List, select New Folder.
  • Click on Contact; Select All the contacts in the list. Click on Members, Ok and then Save And Close, in order to save the distribution list.

This is the how you create a distribution list Outlook 2007. For any further assistance, contact our tech support desk.

Adding Fonts To Word In Windows 7

Windows 7 Office

Office On Windows 7

Microsoft Word, commonly known as MS Word is a word processor that is used for managing documents. The program comes along with Microsoft’s Office suite set of programs. One of the major properties of Word was that it allowed the users to add custom fonts. Here we discuss how to add fonts to Windows 7 Office Word program or a Word running on Windows 7 operating system.

Instructions

  • If you are currently running Microsoft Word processor on your system, close it by clicking on the small x shaped button found at the top right corner of the application window.
  • Open the folder that contains the font that you wish to add to the Word processor by using the Windows Explorer program.
  • Now move the mouse pointer to the left bottom corner of the screen and then click on the Start menu button located there to open the Start menu. Click on the Control Panel tab to open the Control Panel window on the screen.
  • At the top right corner of the Control Panel window, you will be able to see the Search box. Type in fonts in it and press the Enter button found in the keyboard.
  • Search assistant in Windows 7 will now display the search result on the screen. Click on the option labeled as View Installed Fonts found under the Fonts tab in the search results.
  • The system will now open the Fonts folder. You will be able to see all the fonts installed with your system on the screen.

    Windows Support

    Office Word

  • Now navigate to the folder that contains the font, click on the font that you wish to add to the system and drag and drop the font file to the Fonts window. Now the selected font will be added to the collection of Windows fonts. If the font file is large, you will be able to see the font transfer on the screen.
  • Restart the system to make the changes permanent and take effect.

If you follow the simple instruction given above, you will be able to add fonts to Windows 7 Office Word and you will be able to access and use the added font from Word next time you launch Word. However if you are not able to add font files, or access the font added to Windows’s central system with Word program, feel free to contact the Windows support team.

Steps To Manually Fix Microsoft Registry Errors

Microsoft Registry Repair

Microsoft Registry

Microsoft Registry holds the system data that is much important for the operation of the computer. Sometimes, registry errors can occur and this can lead to havoc if these errors are not addressed quickly. Registry errors can be caused due to virus attacks, improper shut down of the computer and many more things. Some of the data that are stored in registry include user profiles, hardware and software applications, port references etc.

If your PC shows sudden abnormalities while acknowledging any of the basic operations, it could be an indication of the presence of registry errors, and that you need to perform the Microsoft registry repair. You can try some of these basic steps to run the System Restore utility and get rid of registry errors.

System Restore In Windows XP

  • Turn on your Windows XP PC and click on Start button. From the Start options, select Control Panel. From Control Panel window, select Performance and Maintenance.
  • You can then select System Restore and then Restore my computer to an earlier time. After selecting this option, you can click on the Next button.
  • From the available list of restore points, choose one. The Restore Point dates will be in bold. The default selection will be the date of the last manual restore point or System Checkpoint.
  • Click on the Next button and select Next again in the confirmation screen. Press OK to confirm system restore after the computer restarts.

These are the steps to perform System Restore in the Windows XP OS.

System Restore In Vista

  • Turn on Windows Vista PC and click on the Start button. Move to the Start Search box and then type systempropertiesprotection. After that, press the Enter key.

    User Profiles

    Registry Files

  • Select System Protection tab and then select System Restore.
  • Click on Choose a different Restore Point and then select Next.
  • From the list, you can select the restore point and then select the Next button. Click on Next again in the confirmation screen.
  • After the computer restarts and you are logged in, you can select on the OK button to confirm the system restore.

These are the steps to perform System Restore in Windows Vista operating system. If you have any doubts in any of the steps, or would like to know more on Microsoft registry repair, you can contact our Microsoft support team. They will be able to provide you more information on Microsoft registry repair and System Restore.

Blending Images To The Background In Microsoft PowerPoint

Animated Backgrounds For PowerPoint

Animated Backgrounds

PowerPoint is software that is developed and marketed by Microsoft Corporation for helping people to create presentations. Since the program is available in the Office suite bundle, most of the offices have this program and they use it for creating slide shows. The slides you have created in the program will look better and will catch much attention if you do have a background image. Here we discuss about creating and using custom images as background images for slides in a PowerPoint presentation.

Instructions

Open the PowerPoint application by double clicking on its icon found in the desktop. When the program window appears on the screen, insert the images in to the program, by dragging and dropping them in the program window or by copying the images from their location and then pasting them to PowerPoint. Before you create animated backgrounds for PowerPoint, adjust and keep the images wherever you desire. If you are planning to add text or any other media to the program, add them to the slide around the images added. Take necessary arrangement adjustments so that the slide looks aesthetically good for viewers.

Using Custom Images

Backgrounds For PowerPoint

If you wish to add multiple images to a slide in the Outlook program and wish to keep the images in multiple slides, then creating your animated backgrounds for PowerPoint using another program is the best option. Usually people prefer using Microsoft Publisher for creating background images for use in the PowerPoint program. However, you can use any other program of your choice if you choose so, but you need to remember to save the image you have created as a.jpgfile. The benefit of using this method is that the image in the background is stored as a single image and there is no need to input many images in a single go.

If you really do not wish to create a new background but would like to have some graphics on your slides, there are many templates available in the program that you can choose from, these are available as default accessories and the program allows you to download new themes or templates from the internet. The good thing about using these templates is that since they are compatible with PowerPoint, they provide a professional look for your slides.

If you follow the simple instructions given above, you will be able to blend background images to PowerPoint presentations with ease.

Significance Of Spyware Removal

PC Support

PC Support Anti Spyware Program

With the advent of World Wide Web services, information is available on your fingertips. It saves time and you will get the right information at once. Technology is developing, and so are the risks involved. Even though it makes your life easier, ignorance on tackling the inherent risks may cause you more harm than good. For instance, if you access and download information from the internet links, think about the threats posed by way of spyware, virus and malware attacks.

If you have not taken adequate protection against these risks, you sure are going to face an appalling situation of data loss. It could also nag you with the frequent pop up advertisements. It may even change your home page, damage connectivity files and retard the computer speed and eventually it might become almost impossible to go online. Luckily, there are many PC support antispyware software programs available.

While you browse the internet, these malicious programs are installed on your system if have not provided any security features. These programs access your personal information like passwords, bank account information and lead to data corruption.

Tackling spyware issues

You need to install an anti spyware program before you start browsing the Internet. There are a number of free PC support antispyware removal program available. Install one instantly to safeguard the files stored on your computer. Disconnect the computer from the internet. Even if you have closed the browser, when connection is available, it is likely that the spyware access your personal data and cause the damage. Unplug form the modem as well.

Data Loss

Anti Spyware For PC

Verify the Add/Remove programs list by accessing the Control Panel from the Settings option. In case you find a spyware program installed, remove it at once. If you find a program that is unfamiliar, verify whether it is a spyware, before you start deleting the same. Run the anti spyware program. If you still receive pop ups after disconnecting from the Internet, turn off the computer. Start the computer again, press the F8 key, and choose the Safe Mode option. Now, you need to run the anti spyware program again when the computer is in Safe Mode.

Return to a date before the spyware attack happened. Tap the Start menu and hover the mouse to All programs and then choose Accessories. Access System tools and then select System Restore. You need to follow the instructions displayed by the System Restore Wizard. Rely on the PC support free anti spyware programs to ensure that there are no potential threats.