Category Archives: outlook express problems

What To Do When Outlook Express Is Not Receiving Attachments

Outlook Express Problems

Outlook Setting

Versions of the Windows operating system that were launched prior to the release of the Windows Vista OS included Outlook Express as a part of the Internet Explorer web browser. Even though Windows mail replaced the program’s functions in the newer systems, users of the Windows XP, Windows Server 2003, and Windows 98 operating systems can still use the Outlook Express program to receive and reply to the email messages. If you are unable to open the email attachments in the Outlook Express account, the problem will be caused by the threat management system of the program. The users of the program will be able to manually disable this system.

This error will be accompanied by the “OE removed access to the following unsafe attachments” message appearing while trying to open the attachments in an affected email message. This is very common among all the Outlook Express problems and the steps to fix this problem are discussed below in this article.


  • Open the Outlook Express program. Click on the Tools menu, and then select Options.
  • Select the Security tab and in the Virus Protection area, uncheck the box named Do not allow attachments to be saved or opened that could potentially be a virus. If you do not remember manually checking this box, you may have installed either Windows XP SP1 or Internet Explorer PS1. Both of these will enable this feature by default.
  • You can then open the email attachments by clicking on the Paper clip icon that is located in the upper right corner of an email message that includes an attachment. Choose either a filename that opens the attachment or the Save Attachments button to place the attached files in the hard drive of your PC.

    Threat Management System

    Outlook Express

These are the steps to open attachments that fail to open in the Outlook Express program. While the Outlook Express program often blocks the attachments that are unsafe, it also prevents the users from opening actual threats. With the attachment protection feature turned off, you will have to use additional discretion while opening email attachments to prevent viruses from infecting your PC. Only open those email attachments whose contents are safe and if the email message came from a known and trusted source.

If you wish to know more on the troubleshooting steps to fix Outlook Express problems, you can contact the Outlook help and support team. They will be able to provide you more guidance on the steps.

How To Resolve ‘Cannot Open .csv File Attachments’ Problems?

Problems with Outlook

Unable to open .csv file attachments

Available as part of the Microsoft Office suite, Outlook is an email client program that allows its users to send and receive emails with the help of online mail servers. Even though there are a number of other email clients available in the market today, Outlook is one of the most popular ones because of its numerous functions and benefits. One such feature enables Outlook users to add attachments such as .csv files along with their emails. Every time an attachment is opened, outlook saves a copy of this file in the Outlook Secure Temporary File Folder. Outlook may display error messages about opening the .csv file attachments if is this full or if it cannot receive copies of the previously opened attachments.

How to fix ‘Cannot open .csv file attachment problems?

Such problems with Outlook are quite common and can be fixed quite easily. Here is what you need to do if you are unable to open the .csv file attachments-

  1. To start with, if you have the Microsoft Outlook program open, close it.
  2. Now from the left end of the task bar on your desktop, select the Start button in order to launch the Start menu.
  3. In the text field of the Start menu, type regedit and then hit Enter in order to launch the registry editing tool.
  4. From the left pane of the registry editing tool window, locate and click on the HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Security registry entry. Now information about your Outlook client will be displayed in the right pane.
  5. Now, from besides the OutlookSecureTempFolder entry in the right hand pane, record the folder path. Microsoft Outlook saves all temporary file attachments in this folder.
  6. Navigate to the Outlook Secure Temporary File folder on your system after you close the registry editing tool.

    Outlook support team

    Microsoft Outlook Express Problems

  7. Open the Outlook Secure Temporary File folder and delete all the temporary files in it. Any corrupt files as well as the files that Outlook could not delete will be removed from the system.
  8. Now launch the Outlook program and then open the .csv file.

And that is how you can fix problems with Outlook when you’re unable to open .csv file attachments. If you still have any doubts, get in touch with the Outlook support team to get instant expert help.

How To Troubleshoot Send & Receive Outlook Express Problems

Problems with Outlook

Problems with Outlook Express

Microsoft Windows XP has Outlook Express as its default email client. Outlook Express tries to connect to your mail server when you launch the program in order to retrieve new mails and also when you try to send any items that you may have saved in your outbox. You will receive a ‘Send and Receive’ error if this process fails. Problems with Outlook such as this can be caused due to a variety of reasons.

How to troubleshoot Send & Receive issues with Outlook Express?

Troubleshooting problems such as Send & Receive is not a complicated task as there are a number of ways in which you can do this. Here are step by step directions to help you do the same.

  1. To start with, ensure that you are connected to the net. For this, open a web browser and navigate to some web page. You are connected to the internet if the page loads. In case you are not connected, then Outlook Express will not be able to access your mail server and will display a Send and Receive error.
  2. Now, open your Microsoft Outlook application.
  3. From the top of the window, go to the Tools menu and then choose Accounts.
  4. Now navigate to the Mail tab and double click your email account name.
  5. Ensure that you have entered the right incoming and outgoing server addresses in the Servers tab. The correct addresses can be obtained from your email provider.
  6. Now choose the Advanced tab and check whether the port settings that you entered are right. When connecting to your account using a desk top client, certain email providers require that you use specific ports.
  7. Temporarily disable your anti virus software and firewall and check if this resolves the problem. Network connections required by Outlook Express can sometimes be blocked by certain security programs.

    Outlook support

    Send & Receive Outlook problems

Follow these instructions to troubleshoot with Send and Receive problems with Outlook Express. If you have nay doubts regarding this, or any other issue for that matter, navigate to the official Outlook support website. Their huge data base will have the best possible answers to your every doubt. But if even that does not seem to resolve your problem, simply get in touch with the Outlook support team to get expert assistance.

Troubleshooting Outlook Express Freezing Problems

Outlook Express email problems

Resolving Outlook email problems

Outlook Express is an email service client that comes integrated with the Windows Operating system and can be used for personal as well as business purposes. Outlook Express email lets you create and use a number of email accounts within the same software. It can be integrated with the most common Microsoft programs like Microsoft Excel and Microsoft Word. Despite its advantages, you may face in rare cases Outlook Express email problems due to the abundance of messages in your email’s inbox, which become cluttered.

Almost all computers with the Windows XP operating system installed have a version of Outlook Express automatically installed. In case you use Outlook Express program to handle all of your e-mail accounts, it is likely that your mailbox will grow in to a very large size. This will typically lead you to Outlook Express email problems like freezing or not responding. You need to fix this issue at the earliest to prevent your mailbox from becoming corrupted. In order to resolve this problem, you need to compact your folders within the program.


  • Open the Outlook Express program on your computer.
  • Go to the File optionin the top menu bar and put a check mark beside the Work Offline option. This will ensure that no new messages are received when compacting your folders. You need to turn off all the running programs as well. However, make sure that your antivirus program and firewall is running while compacting the folders in the Outlook Express

    Microsoft programs

    Help and Support for Outlook express problems

  • Select Outlook Express from the folder list on the left hand side of the window and exit the folder list.
  • Open the File menu, move on to the Folder submenu and select Compact All Folders. You can find a progress bar showing the status of the process.
  • Hold on until the compacting process is all done. Compacting will take a few minutes, Now, restart Outlook Express, go to the File menu and remove the check mark beside the Work Offline option.

Remember to perform the compacting function every once in a month. Leaving the application without compacting can cause your Outlook email program to become sluggish and finally, your email program will be corrupted. You need not turn off this feature, Outlook will compact the folders automatically even if you have opened and closed the program 100 times.

How To Troubleshoot Microsoft Outlook Express

Outlook Express problems, how to troubleshoot MS Outlook Express

Outlook Express Problems

Outlook Express is a user-friendly web-based service. It isn’t even included in any applications of Microsoft Outlook, but it has some features common to Microsoft Outlook, such as an address book and its capability in applying stationery. Even though this software is considered as a reliable program, you can still find problems in them. It is believed that these problems could potentially render the software useless. So, it’s really important to know how to troubleshoot Outlook Express problems.

Instructions for troubleshooting Outlook Express

  • Go to the tools menu and select “Options.”
  • Navigate to the send tab and clear the messages that you have sent immediately. Then, click on the “OK” button.
  • Go back to the tools menu and click on the “Accounts” tab.
  • You will see a new tab called “Mail” tab. Then, click and choose your account.
  • Now, click on the “Properties” tab.
  • Go to the general tab and verify your account whenever you receive mails or if you select synchronization.
  • Now, go to the servers tab to verify whether the Incoming mail (POP3) and the outgoing mails (SMTP) are correct or not. When you register for a domain name, the registered name would be your POP3 server. Your SMTP server should be SMTP along with your registered domain name. In order to use the SMTP server, you must make sure that your ISP is not blocking port 25. In
    Outlook Express problems, user-friendly web-based service

    Troubleshoot MS Outlook Express

    such cases, it’ll be best to use your SMTP server which your ISP usually provides. While following the various steps of troubleshooting in this article, if you feel that port 25 is being blocked, call your ISP or alternately, you can get the ISP SMTP server address.

  • Check whether the name and password of your account are correct or not. For example, if your POP account is “,” then, the “my name” is your Account name.
  • Now, you need to verify that the Log on you used with Secure Password Authentication and My server authentication are clear or not.
  • Then, go to the advanced tab to clear all the boxes and see if Server Port Numbers are 25 for SMTP, and 110 for POP3. Then, click on the “OK” button.
  • After clicking the “Close” button, you can easily send and/or receive email.

For more details on Outlook Express problems, get online technical support for Microsoft Outlook.

Tutorial To Troubleshoot Outlook Express Sending Problems

Outlook Express email problems, Outlook Express program

Errors in Outlook Express

Outlook Express is a popular desktop email client developed by Microsoft and which comes installed with their Windows XP operating system. The Outlook Express program enables the users to connect to email accounts that use either the POP or IMAP protocols. Users of Outlook Express often complain that they are not able to send messages via the program even though they are able to receive messages. These instructions which have been given below will help you in resolving some common Outlook Express email problems.

Instructions to troubleshoot Outlook Express sending problems

  • First of all, launch any internet browser such as Internet Explorer or Mozilla Firefox in your computer. To confirm that you are connected to the internet, go to any web page from the web browser. If you are not connected to the internet, the Outlook Express will not be able to send any messages.
  • Ensure that the Outlook Express is running in online mode and not offline mode. The mode in which the Outlook Express is running will be displayed on the bottom right corner of the main Outlook Express window. If the Outlook Express program is running in the offline mode, click on the “File” button and then choose the “Work Online” option from the menu.
  • The next step is to check your outgoing mail server settings. Click on the “Tools” button to open the menu and then choose the “Accounts” option from the menu. Click on the name of your email account and then select the “Servers” option. Ensure that
    Outlook Express email problems, Outlook Express program

    email problems in Outlook Express

    the correct outgoing server address is entered in the “SMTP” field. If you want to determine the correct outgoing server address, contact your email service provider.

  • If you had entered the wrong password or email account username then that might have been the problem. So, enter the username and the password one more time.
  • Click on the “Advanced” button located at the top of the window and then change the outgoing port number. The default SMTP port is 25 and it should function properly in the case of most email service providers.

These are the instructions, recommended by the Outlook Express tech support team that you should follow if you want to troubleshoot Outlook Express email problems.

Common Problems Associated with Outlook Contacts

problems with outlook

have a nice Outlook experience

Microsoft Outlook has been successful in giving its users a new mailing experience. Businesses have largely accepted the Outlook as its official email client. Outlook also comes with an efficient management protocol for sending and receiving emails. However, you may still encounter certain problems with Outlook too. Usually such issues are associated with improper functioning of the contact folder of Outlook Express. The reasons for malfunctioning are several, yet a few significant ones are described below.

Corrupted files

If you find that Microsoft Outlook contacts folder is not functioning properly, it can be due to corrupted files. Generally, there are several reasons why these files become corrupted. However, most important causes are faulty updates and troublesome programs. Once a contact folder is corrupted, you cannot access it. Interestingly you will receive no error message when this occurs. In order to identify such corrupted files you should run an Outlook repair scan and then you need to fix the corrupted files.

Problems in locating the folder

Sometimes the Outlook account window cannot connect to the contact folder because the contact folder cannot make direct link with the personal folder files on the system. At these situations, you have to import manually such .pst files to the Outlook account. For this purpose, you can use the import function labeled Import and Export in your Outlook File menu. Using this you should re-establish the connection between the contacts folder and the .pst files. You need to import the contacts folder and restart Outlook for

problems associated with outlook contacts

Know problems with outlook

the new folder changes to come into effect.

Issues in opening attachments

Outlook provides protection for your email account and computer from several viruses and malware. When you receive an email with an attachment from a trustworthy source, such as an already established contact in your contact folder, Outlook will give you a warning that the attachment cannot be opened. This is a warning generated automatically for protecting your system. For opening this attachment, you can save this to your computer and you can open it outside the Outlook application. This procedure will enable you to watch the trusted attachments. Usually this problem occurs with attachments ending with the file extension .XML.

Problems with outlook can be easily resolved with proper instructions. Now it is time to enjoy a new email experience with Outlook!



Repairing Outlook Express Email

Outlook Express problems

troubleshooting Outlook Express

Outlook Express is one of the popularly used email application. It has many advantages and is one of the best email applications that are used by computer users. Even if it is a widely used application, there are several problems associated with Outlook Express email. It is rather difficult to find the exact cause of Outlook Express email. As such, Outlook Express problems are quite common and you should be very careful while handling the application. However, the problems with Outlook Express would be mainly due to issues regarding Internet connection, Outlook Express application or the email server. You need to be really careful while repairing Outlook Express problems. It will help you to avoid problems on a later stage.

If you are not able to start Outlook Express

  • You should make sure that you have downloaded all the updates available with Windows operating system. If you have not downloaded all the updates, there are chances of encountering errors while starting Outlook Express. So make sure that you download it as soon as possible.
  • Try to open Outlook Express in Safe Mode. This step will help you to ensure that corrupted files or plug-ins are not blocking the opening of Outlook Express.
  • If you have successfully loaded Outlook Express in Safe Mode, it means that the problem is with any of the plug-ins or other email that you have received through Outlook Express. If still you have trouble in launching Outlook Express, proceed to the next step.
  • You can move to the Control Panel and select “Add or Remove programs” and try to uninstall and reinstall Outlook Express.

Problems with Sending or Receiving Email

Outlook Express

Repair Outlook Express

  • Make sure that you have an active internet connection
  • Check the email setup and other credentials. Check the documentation provided by the Internet Service Provider. If there is any error in the setup of email server, it can cause problems in Outlook Express.
  • Check whether the firewall protection is blocking the email operations.
  • Check the antivirus settings and see whether any malicious activity is blocking the send and receive operations.
  • Try to open Outlook Express in Safe Mode to check whether any virus activity is blocking the emails that are send through Outlook Express. You can remove all plug–ins and suspicious email if you are able to send email in Safe Mode.

Resolving the various Outlook Express problems should be your prime concern since emails have become an integral part of communication and such problems need to be sorted out for effective communication.

How to troubleshoot Outlook Express Email Sending Problem?

Outlook Express problems

Microsoft email client

Outlook Express is an email client from Microsoft which allows you to connect to the email servers like IMAP and HTTP servers. But as one constantly works with a variety of IMAP and HTTP email servers, one is likely to encounter with some connection issues which may result in undelivered emails. You may face different Outlook Express problems while using it. By following some simple troubleshooting steps you can fix such problems.

Checking the Port Server

  • Open Tools > Account Settings.
  • Double-click on the email account that you are experiencing the outgoing mail error. You will now get a “Change Email Account” dialog box.
  • Click on “More Settings” that is on the bottom right corner. Click “Outgoing Server” tab under the “Internet Email Settings”. Check if the box is selected that says “My Outgoing Server requires authentication”.
  • Now select the “Advanced” tab. Check if the default port numbers in the POP3 incoming and outgoing boxes are set to 110 and 25 respectively. You need to set the incoming server port number as 995 when connecting to Webmail through SSL connection. Also set the server timeout scroll panel to “1 minute”. By adjusting the scroll panel, Outlook Express will continue to attempt to send your email for that much time before addressing it a failed attempt.
  • Finally click OK to close the dialog box. Try sending a test message to see if it has solved your problem.

Clogged Outbox

Sometimes if you have too much of messages in your Outbox, it may result in message sending failure. May be a larger file attachment may block your entire email sending process.

  • Open the Outbox folder of your Outlook Express. Check the size of the file that you are trying to send. If you have more than one file to send, check the file size of each document. If you are having large attachments, it may freeze your outbox leading to the
    Outgoing Server

    Fixing email problems

    failure of sending messages.

  • Note that, once the Outlook Express starts sending messages, you will not be able to delete the file.
  • What you need to do is, restart Outlook Express and as soon as it opens, immediately click the Outbox. You need to drag the messages to the Draft folder as quickly as possible, otherwise Outlook Express will attempt to send the message within a quick time of opening.
  • Once you have done this, try to send a test message and see it this process has solved the issue.

Outlook Express problems like these can happen any time. A proper troubleshooting step can sometimes easily fix the issue saving much of your time. Good luck!


Repairing Outlook Express Files

Outlook Express problems

Support for Outlook Express

Outlook Express, being a personal information management tool, is used by millions of computer users for sending and receiving large chunks of emails in a single go. However, there are a number of occasions when the email client can turn out to be buggy. Given below are some simple instructions that will help you in resolving these Outlook Express problems.

  • Start out the process by clicking on the Windows “Start” menu located on the left side bottom corner of your computer screen and click on the icon that is labeled by “Restart” from the shutdown options. As soon as your computer restarts, you need to launch the Outlook Express to check if the issue has been resolved. If not, then proceed to the next step.
  • Close down all programs that are currently running on your computer other than Internet Explorer and Outlook Express. Now, in the Internet Explorer window, you need to click on the “Tools” menu followed by “Internet Options.” After that, you need to select the “Delete Files” options from the “Temporary Internet files” section. Select the box next to the “Remove all offline files” option and press the “OK” button. If the issue is not fixed, go to the next step.
  • In the Outlook Express window, select the “File” menu and then choose the “Work Offline” option. Select “Folder List,” and
    Internet Explorer

    Support for Outlook Express

    then click on “Outlook Express.” After that, click on the “X” button located at the upper-right corner of the panel. Select “Folder” from the “File” menu. Select “Compact All Folders” and wait for a few minutes.

  • Go to the “Start” menu and click on the icon that is labeled “Run.” Enter the text “msimn /reg” into the “Open” box and press the “OK” button. After that, you need to click on “Options” from the “Tools” menu in the Internet Explorer browser. Click on the tab named “Programs” in the pop-up window. Assign Outlook Express as your default program for email and news.
  • Go to Windows “Start” menu and click on the icon that is labeled by “Run.” Type in “regsvr32 urlmon.dll” into the “Open” box and click on the “OK” button. Repeat this for “regsvr32 mshtml.dll,” “regsvr32 shdocvw.dll,” “regsvr32 browseui.dll” and “regsvr32 msjava.dll.”

So, that was some information about repairing Outlook Express problems. Hope you found this post informative. Adios!