Versions of the Windows operating system that were launched prior to the release of the Windows Vista OS included Outlook Express as a part of the Internet Explorer web browser. Even though Windows mail replaced the program’s functions in the newer systems, users of the Windows XP, Windows Server 2003, and Windows 98 operating systems can still use the Outlook Express program to receive and reply to the email messages. If you are unable to open the email attachments in the Outlook Express account, the problem will be caused by the threat management system of the program. The users of the program will be able to manually disable this system.
This error will be accompanied by the “OE removed access to the following unsafe attachments” message appearing while trying to open the attachments in an affected email message. This is very common among all the Outlook Express problems and the steps to fix this problem are discussed below in this article.
- Open the Outlook Express program. Click on the Tools menu, and then select Options.
- Select the Security tab and in the Virus Protection area, uncheck the box named Do not allow attachments to be saved or opened that could potentially be a virus. If you do not remember manually checking this box, you may have installed either Windows XP SP1 or Internet Explorer PS1. Both of these will enable this feature by default.
- You can then open the email attachments by clicking on the Paper clip icon that is located in the upper right corner of an email message that includes an attachment. Choose either a filename that opens the attachment or the Save Attachments button to place the attached files in the hard drive of your PC.
These are the steps to open attachments that fail to open in the Outlook Express program. While the Outlook Express program often blocks the attachments that are unsafe, it also prevents the users from opening actual threats. With the attachment protection feature turned off, you will have to use additional discretion while opening email attachments to prevent viruses from infecting your PC. Only open those email attachments whose contents are safe and if the email message came from a known and trusted source.
If you wish to know more on the troubleshooting steps to fix Outlook Express problems, you can contact the Outlook help and support team. They will be able to provide you more guidance on the steps.